What is the average production time for a custom portrait?
Typically, custom portraits are ready within 2 – 3 weeks.
Do you ship internationally? No, I do not.
How long does shipping take? Shipping takes an average of 3-7 days.
Can I expedite my painting to the head of the line? Yes, for a $50 fee, you can move your portrait to the head of the line. Just email [email protected], to have your photo expedited.
Shipping Policies
Courteney's Artistry ships to all 50 United States.
There is no international shipping, I apologize for the inconvenience.
Prints and all other non-artwork items ship via USPS first class mail.
Canvas Artwork ships via USPS Priority Mail.
All shipping does not come with a delivery confirmation and/or tracking.
Non-Custom orders are typically shipped within 72 business hours.
Painting Update Polocies
Painting/Update Policies
Due to the custom nature of the artwork, paintings are non-refundable and non-updatable once they have been shipped.
When your painting has been completed, you will be emailed a photo for viewing before shipment for your approval. Each painting is given 4 free updates to ensure that your painting is to your liking. If after 4 attempts, your painting is still not exactly what you have envisioned, you can continue to update at $25 charge per update. This includes as many changes to the canvas as you would like within each update. However, please note that rejected paintings become the property of the artist and may be re-sold to another buyer.
For Paintings that have been won from an Event, Auction or Raffle, free updates are unavailable and will hold a fee of $25.00 each. Client is responsible for shipping of these paintings. Should a client that has won a painting be unsatisfied with their painting and choose to reject the piece, a cash refund will not be given, and the gift certificate will be deemed as used, considering that the painting has been completed. Customer may choose to keep the piece or not at this time. Rejected paintings become the property of the artist and may be resold to another buyer.
Photography Information
All photography sessions are different. With each animal (or person) their are different characteristics, hurdles, and locations for all. If asked to travel more than 30 minutes outside of the Saginaw area there will be a $15 fee.
Each session is priced differently and varies depending on the needs of the individual. Most of my prices range from $150-$2,000
Prize Winning
Items not claimed within a week will be re-listed or go to the next person in line. NO EXCEPTIONS!
Winning photography sessions are the same rule, individual must contact me within the week or session will go to the next individual.